CanPlaySnow🍁Canada

Contact Our Canadian Support Team

Need help with your gaming experience? Reach out to our Canadian support team for questions or assistance.

Email Support

General inquiries and gaming support

support@canplaysnow.com

Phone Support

Free throughout Canada

1-800-CANPLAY

(1-800-226-7529)

Canadian Headquarters

CanPlaySnow Entertainment Ltd
Suite 2500, 666 Burrard Street
Vancouver, BC V6C 2X8
Canada

Support Hours
Monday - Friday:9:00 AM - 9:00 PM EST
Saturday:10:00 AM - 6:00 PM EST
Sunday:12:00 PM - 6:00 PM EST

*All times are Eastern Standard Time (EST)

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours during business hours.

Privacy Notice: Your personal information is protected under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We only use your contact details to respond to your inquiry and do not share them with third parties.

Frequently Asked Questions

Is CanPlaySnow really free to play?

Yes! Our gaming platform is completely free. No real money is involved and no real prizes can be won. All games are for entertainment purposes only.

Do I need to be in Canada to play?

Our service is designed for Canadian residents, but players from other countries can access our games. However, you must be 18+ and comply with your local laws.

How do I create an account?

Simply click "Join the Fun" on any game and follow the registration process. You'll need a valid email address and must confirm you're 18 or older.

What if I need help with responsible gaming?

Visit our responsible gaming page for resources and support options. You can also contact us directly for self-exclusion options or other assistance.